Support Policy Page
1. Support Channels
We provide customer support through:
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Phone
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Email
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In-store visits during business hours
2. Technical Support
Basic technical guidance is offered for devices purchased through our store. Advanced issues are referred to authorized service centers.
3. Warranty Service
Warranty claims are honored based on the brand's policy. Panchakanya Mobile facilitates warranty services but does not directly perform hardware repairs unless authorized.
4. Turnaround Time
Service or warranty claim processing may take 3–15 business days, depending on the nature of the issue and brand coordination.
Welcome to Panchakanya Mobile Shop!
We’re delighted to have you here! At Panchakanya Mobile Shop, we bring you the best in mobile technology—featuring top brands, the latest models, and a wide range of accessories to suit every need and budget.
Whether you're upgrading your phone, looking for reliable gadgets, or seeking expert advice, our friendly team is here to help. We pride ourselves on quality products, competitive pricing, and unmatched customer service.
Step in, explore, and experience the future of mobile technology—only at Panchakanya Mobile Shop.
Your satisfaction is our priority!
Panchakanya Mobile Shop is your reliable destination for the latest smartphones, accessories, and expert service. Conveniently located in Kalanki, Kathmandu, we’re proud to be recognized as a trusted mobile pasal for customers across the valley. We now have two outlets within Kalanki itself, making it even easier for you to reach us.
Whether you're looking for a budget phone, a flagship model, or genuine accessories, we offer top brands like Apple, Samsung, Xiaomi, OnePlus, and more — all at competitive prices. Our team is here to help you make the right choice with friendly service and after-sales support.
Thank you for making Panchakanya Mobile Shop your go-to mobile store. We’re more than just a shop—we’re a part of your digital journey.
